Establishing Your Telehealth Performance Management System
“If you can’t measure it, you can’t improve it” is one of Peter Drucker’s famous quotes. Many organizations quickly stood up telehealth in the wake of the Covid-19 health crisis. Now is the time to standardize and optimize your telehealth services and a Telehealth Performance Management System provides the foundation.
This engagement will put processes in place to enable your leadership to assess and manage the performance of your telehealth services. Without systematic performance management costly problems such as clinician, staff or patient dissatisfaction, financial losses, or technical challenges can go unnoticed. We will work with your administrative, financial, clinical, and operational leadership to create:
- A foundation for data-driven, action-focused decision making,
- A plan for data collection, analysis, and visualization of metrics related to telehealth services
For more information, please visit:
https://www.spreadinnovation.com/dsrip/
This engagement can be structured as Advisory, Collaborative or Managed:
A) Advisory: “We’ll guide you”
- Tailored, just-in-time education & training
- Ongoing advisory guidance and mentorship
B) Collaborative: “We’ll do it with you”
- Tailored Education & Training
- Collaborative execution (design, creation, etc.)
- Ongoing Guidance/Mentorship
C) Managed: “We’ll do it for you”
- Project management
- Tailored design, development/creation, and implementation
- Post-implementation support and guidance
The consultation and pricing will be adjusted to the structure of the engagement as well as the types and number of provider organizations within the ACO or CP.